How can we help?

Create your account, set up your workspace, pick your business number, and take your first call.

Make and receive calls, voicemail, recordings, transcripts, transfers, ring order, and business hours.

The shared SMS/MMS inbox — sending, scheduling, snippets, AI suggested replies, and thread management.

Set up your AI receptionist — greetings, voice, knowledge, jobs, credits, and testing.

Buy numbers, port numbers in and out, set voice modes and menus, and register for 10DLC messaging.

Plans, trials, seats, add-ons, invoices, payment methods, credits, and cancellation.

Workspace settings, inviting your team, roles and permissions, and work schedules.

Create and organize contacts, tags, notes, properties, and blocking.

Track follow-ups with tasks — assignees, due dates, and priorities.

Connect the tools you already use — import contacts from your CRM or a CSV, open tickets and tasks from calls, and post call events to Slack.

Call and message analytics, KPIs, heat maps, and CSV exports.

Your profile, notification preferences, sign-in help, and account security.

API keys, the public REST API, and the MCP server for AI integrations.

Install and use Ody on iPhone — calling, inbox, notifications, and what's different from the web app.

Fixes for common problems with calls, messages, audio, sign-in, and notifications.