Contacts
Create and organize contacts, tags, notes, properties, and blocking.
Add and edit contacts
Create contacts manually or let Ody make them automatically when someone texts or calls, then edit names, numbers, and details anytime.
Contact tags and properties
Use tags to label and filter contacts (VIP, New patient, Insurance) and properties to store structured details on each record.
Contact notes and activity
Keep team-visible notes on every contact and see their recent calls and messages in one place on the contact card in Ody.
Block a contact
Mark a contact as blocked from their contact card. Blocking is visual today — carrier-level call and text blocking is coming.
Import contacts
Four ways to fill your Ody contact list: upload a CSV, connect your CRM, let Ody build the list from calls and texts, or use the API.
Call or message from a contact
Reach someone straight from their contact card. On mobile, Message opens the conversation and Call starts dialing right away.