Getting Started

Ody is a shared, AI-powered business phone and messaging workspace: one number your whole team can call and text from, with an AI receptionist.

Sign up for Ody at app.ody.co/signup with Google or your work email, then follow the five-step setup wizard to launch your workspace.

Step 1 of Ody signup asks how you'll use Ody: pick For my team to share an inbox with teammates, or Just for me for a solo business line.

Step 2 of Ody signup: enter your workspace name — what your team and customers see — plus your own name. You can rename the workspace anytime.

Step 3 of Ody signup: search live US local numbers by area code or browse toll-free options, then reserve the number your customers will call.

Keep your existing business number when you sign up for Ody: check it can port on step 3, finish signup with it, then complete the port request from the app.

Step 4 of Ody signup emails invite links to your teammates right away, so they can join while you finish checkout. It's optional — skip anytime.

Compare Ody's Starter, Growth, and Enterprise plans — pricing per user, monthly vs annual billing, what every plan includes, and the free trial.

Why you see two temporary card authorizations when starting an Ody free trial — the full plan amount and $1 — and why neither is ever charged.

After checkout, Ody runs a one-minute identity check — a photo of your ID and a live selfie — before your workspace opens. Same check on web and the iPhone app.

After checkout and the identity check, Ody texts a 6-digit code to your mobile. How the country picker works, how to resend, and how to fix common issues.

The last step of Ody setup: confirm the phone number you reserved (or switch to a different one) to activate it as your live business line.

Find your way around Ody: the Inbox, Calls, Contacts, AI Agent, Tasks, Analytics, and Settings screens on desktop, plus the mobile web tabs.

Find any text, call transcript, voicemail, phone number, contact, task, or setting from one search box — and see which part of Ody each result lives in.

Why a card from Ody sometimes appears when you open the app, what its button does, how to close it, and why an update notice can't be closed.

Switchboard (beta) is in every workspace for admins: lower left on a computer, the first row of Settings on a phone, or app.ody.co/switchboard. Describe a change — even a new number; nothing happens until you approve it.