OdyOdy Help

Getting Started

Create your account, set up your workspace, pick your business number, and take your first call.

What is Ody?
Ody is a shared, AI-powered business phone and messaging workspace: one number your whole team can call and text from, with an AI receptionist.
Create your Ody account
Sign up for Ody at app.ody.co/signup with Google or your work email, then follow the five-step setup wizard to launch your workspace.
Choose your workspace type
Step 1 of Ody signup asks how you'll use Ody: pick For my team to share an inbox with teammates, or Just for me for a solo business line.
Name your workspace
Step 2 of Ody signup: enter your workspace name — what your team and customers see — plus your own name. You can rename the workspace anytime.
Pick your business number
Step 3 of Ody signup: search live US local numbers by area code or browse toll-free options, then reserve the number your customers will call.
Invite your team during signup
Step 4 of Ody signup emails invite links to your teammates right away, so they can join while you finish checkout. It's optional — skip anytime.
Choose a plan
Compare Ody's Starter, Growth, and Enterprise plans — pricing per user, monthly vs annual billing, what every plan includes, and the free trial.
The card authorization check, explained
Why you see two temporary card authorizations when starting an Ody free trial — the full plan amount and $1 — and why neither is ever charged.
Verify your identity
After checkout, Ody runs a one-minute identity check — a photo of your ID and a live selfie, handled by Stripe — before your workspace opens.
Verify your mobile number
After checkout and the identity check, Ody texts a 6-digit code to your mobile. How the country picker works, how to resend, and how to fix common issues.
Confirm your number to go live
The last step of Ody setup: confirm the phone number you reserved (or switch to a different one) to activate it as your live business line.
Quick tour of the Ody app
Find your way around Ody: the Inbox, Calls, Contacts, AI Agent, Tasks, Analytics, and Settings screens on desktop, plus the mobile web tabs.