OdyOdy Help

What is Ody?

Updated Tue Aug 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)Web & iOS

Ody gives your business a shared phone number that your whole team — and your AI receptionist — can answer, so no call or text ever depends on one person's cell phone.

Everything lives in one workspace at app.ody.co:

  • Shared inbox — every SMS, MMS, call, and voicemail lands in one conversation timeline the whole team can see and reply from. Voicemails arrive with transcripts.
  • Calling — make and receive calls right in the browser or the iPhone app. Every plan includes calling and texting across the US & Canada, plus one phone number.
  • AI receptionist — the AI agent answers calls when you can't, takes messages, and follows the answering rules you set. Pair it with your work schedule so it takes over after hours automatically.
  • Contacts, tasks, and analytics — keep customer details, track follow-ups, and see call and message volume across your team.
  • Work schedule — set your business hours once, and Ody automatically switches between ringing the team, the AI receptionist, and voicemail.

Where you can use it

  • Web — app.ody.co on any desktop browser.
  • Mobile web — the same address on your phone's browser gives you a mobile layout with Inbox, Calls, AI, Tasks, and More tabs.
  • iOS app — calling, inbox, contacts, tasks, analytics, and settings on iPhone. A few admin tasks (buying numbers, porting, billing) stay on the web.

How pricing works

Every workspace picks a plan — Starter, Growth, or Enterprise — billed per user per month, and every plan starts with a free trial. See Choose a plan for what each tier includes.

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Frequently asked questions

Do I need special hardware or a desk phone?

No. Ody runs in your browser at app.ody.co and on iPhone — calls use your computer or phone's microphone and speaker.

Can I keep my existing business number?

Yes — you can port your current number into Ody. See Numbers & Porting for how it works.

Does Ody work for a one-person business?

Yes. During signup, choose "Just for me" — a solo account is a one-seat workspace you can grow into a team later.

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