Pick your business number
Step 3 of signup is where you choose your business line: search live available US numbers by area code, claim a toll-free number — or keep the number you already have with Bring my number.
The wizard reserves your pick — nothing is purchased until your plan is active and you confirm the number inside the app (Confirm your number to go live). If you bring your own number, nothing is purchased at all: your number moves over through a port request instead (Bring your number during signup).
Step-by-step
On the Pick your phone number step, choose a number type with the Local / Toll-free selector at the top. One local number is included with every plan, so there's nothing to pay for a local pick. If you choose Toll-free, a short note under the list reminds you it's a $10/month add-on on top of your plan (and calling-only for now — see Get a toll-free number).
For a local number, type the 3-digit Area code you want. The list below live-searches available numbers as you type.
Click a number in the list to select it — a checkmark appears next to your pick.
Click Continue.
Already have a business number?
Under the list of numbers you'll see Already have a business number? — Bring my number →. Click it instead of picking a number: the step turns into Check portability, where you type your current number and Ody checks with the carriers whether it can move. From then on the rest of signup shows your number with a small PORT tag, and the port request opens for you as soon as you're in the app. Full walkthrough: Bring your number during signup.
Troubleshooting
- "No … numbers are available. Here are other … area codes available." — that exact area code has nothing for sale, so the list shows nearby numbers from the same city or state (for example other New York City codes when 212 is empty). Pick one of those, or try another area code.
- "No … numbers are available right now, and nothing nearby either." / "No numbers found for area code …" — that code and its neighbors are empty. Try another area code, or switch to Toll-free.
- The list stays empty / Continue is grey — refresh and try again. If you signed in with an older account, Ody opens a new workspace for this signup so the number search can run.
- Not sure which number to take? — you can switch to a different number later, right up until you confirm and activate it after checkout.
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Frequently asked questions
Am I charged for the number now?
No. Signup only reserves your pick — the number is purchased and activated after your plan starts, when you confirm it in the app. A local number is included with your plan; a toll-free number adds $10/month once it's activated.
Can I get more than one number?
Yes — every plan includes one number, and you can add more later from Settings → Numbers.
Can I bring my existing number instead?
Yes. At the bottom of the Pick your phone number step, click Bring my number. Ody checks that your number can port, keeps it as your workspace number through the rest of signup, and opens the port request as soon as you're in the app. See Bring your number during signup.