OdyOdy Help

Numbers & Porting

Buy numbers, port numbers in and out, set voice modes and menus, and register for 10DLC messaging.

Buy a phone number
Add a phone number to your Ody workspace: search available numbers by area code in Settings → Numbers and buy one in a couple of clicks.
Port your number to Ody
Move your existing business number to Ody: what details to gather from your carrier, how to open a port order, and how to track its status.
Port your number away from Ody
How to move a number from Ody to another provider: the port-out is started with your new carrier, and Ody support supplies the account details.
Number voice modes — how each line answers
What Ody's voice modes mean — rings in app, follows the work schedule, phone menu, voicemail, forwarded — and how to switch between them.
Set up a phone menu on your number
Turn on an IVR menu for any Ody number: write the greeting, map digits to your team, voicemail, a forward number, or the AI, and go live.
What is 10DLC and why it matters
10DLC is the US carrier registration required to text from local business numbers — why it exists, what's gated until you register, and the costs.
Register for 10DLC messaging
Enable texting on your Ody numbers: complete the Text messaging setup stepper with your business details and campaign info, then track review.
Add additional numbers
Give your team more lines in Ody: how additional numbers are billed as add-ons, what they cost, and how to buy and assign them.
Number confirmation — going live
Why Ody asks you to confirm your business number after signup, what Confirm & activate does, and how to switch to a different number first.
International calling
Call any country with the $5/mo International calling add-on — $5 of calls included monthly, transparent per-minute rates, and automatic balance top-ups.