Buy a phone number
Buy numbers from Settings → Numbers: choose Local (search by area code) or Toll-free, pick from the live results, and the number is ordered and added to your workspace immediately.
Before you start
- Only owners and admins can buy numbers.
- Your plan includes one local number; extra local numbers bill as a $5/month add-on each (see Add additional numbers).
- Toll-free numbers are always a $10/month add-on and are calling-only for now (see Get a toll-free number).
Step-by-step
Click Settings in the left sidebar, then Numbers.
Click the Add a number cube at the end of Your numbers. The buy panel opens under the cubes.
Leave the selector on Local, enter an area code (e.g. 512) and click Search. Available numbers appear with their region and monthly cost. If that area code has nothing for sale, Ody looks in the same city and then the rest of the state and shows a note such as "No 212 numbers are available. Here are other New York City area codes available (646, 917)." — pick any of those. If nothing nearby is for sale either, the panel says so and asks you to try another area code. For a toll-free line, switch the selector to Toll-free instead — there's no area code to enter, so available toll-free numbers load on their own (click Show different numbers for a fresh set).
Click Buy next to the number you want. It's ordered and appears under Your numbers — active numbers can take calls right away.
On the number's card, use the preference rows under How calls answer, Voicemail & recording, and Outbound identity — for example turn on AI receptionist, or click Configure next to Call flow, Phone menu, Voicemail, or Ring order.
To text from a local number, complete 10DLC messaging registration — calls work immediately, and texting turns on a few minutes after you submit Text messaging setup.
Troubleshooting
- "No … numbers are available. Here are other … area codes available." — the area code you typed is dry today. The list below is from neighboring codes in the same city or state; buy one of those, or search a different area code.
- "No … numbers are available right now, and nothing nearby either." — that code and its metro/state neighbors are empty. Try another area code, or switch to Toll-free.
- "No toll-free numbers available right now." — click Try again in a moment; inventory changes frequently.
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Frequently asked questions
How much does a number cost?
Your plan includes one number per workspace. Each additional number is a $5/month add-on, billed on your existing subscription.
Can I pick the area code?
Yes — search by any US area code. If that code has nothing for sale, Ody shows nearby numbers from the same city or state and tells you (for example other New York City codes when 212 is empty).
Can I get a toll-free number?
Yes — switch the selector in Buy a number from Local to Toll-free. Toll-free numbers (800, 833, 844, 855, 866, 877, 888) are $10/month each and are calling-only for now.