Number confirmation — going live
After signup, Ody shows a one-time Activate your business number step — click Confirm & activate to make the number you picked live (this is the moment it's actually ordered from the carrier), or switch to a different one first.
What you'll see
When you land in your new workspace, a modal appears showing the number you reserved during signup:
- Confirm & activate — orders the number and makes your workspace live. This is the line your customers call and text.
- Switch number — opens a search: choose Local (by area code) or Toll-free, pick a number from the results, and click Use this number, then confirm.
If activation fails
Rarely, the reserved number gets taken between signup and activation. The modal stays open with an error — click Switch number, pick another, and activate that one instead.
After activation
Your number appears in Settings → Numbers, ready to configure: ring order, voicemail greeting, phone menu, AI answering, and (for texting) 10DLC registration.
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Frequently asked questions
Can I skip the confirmation and do it later?
No — your workspace needs its number to take calls and texts, so the confirmation stays until a number is activated. It takes one click.
What if my reserved number is no longer available?
Occasionally a number gets taken between signup and activation. You'll see an error — click Switch number and pick another; your workspace activates with the new one.
Does activating cost extra?
No — this first number is included in your plan. You can add more numbers later in Settings.