Billing & Credits

Compare Ody's Starter, Growth, and Enterprise plans — per-user monthly and annual pricing, what each tier includes, and available add-ons.

How Ody's rotating 50% off for 6 months offer works: which plans qualify, why the name and countdown change, and how the discount is applied.

Every Ody plan starts with a 7-day free trial. Learn what the card check does, when billing starts, and how to cancel before you're charged.

Starting an Ody trial triggers two temporary card authorizations — the plan amount and $1 — both voided immediately. Here's why they appear.

Switch your Ody workspace between Starter, Growth, and Enterprise — or between monthly and annual billing — with automatic proration.

Understand the difference between Ody's monthly plans (12-month commitment) and annual plans (prepaid year), and how much annual billing saves.

Ody bills per seat, and seats track your member count automatically — inviting a teammate adds a prorated seat, charged right away on annual plans or on your next invoice on monthly plans.

Extra local numbers are $5/month, toll-free $10/month, messaging-enabled numbers $4/month plus a $20 setup fee, international calling $5/month.

What Ody's Fair Use Policy covers, when outbound calls and texts become metered at $0.50 per call and $0.20 per text, how $20 blocks are charged, and where to see it.

Find every Ody invoice under Settings → Billing → Billing history, expand it to see line items, and open or download the PDF from Stripe.

Every Ody invoice lists the phone number(s) billed to your workspace next to your company name — what Meta, Google and payment processors ask for when you register a business number.

Change the card on file for your Ody subscription in a few clicks with the Update card on file button under Settings → Billing.

A renewal charge was declined: how to pay the open invoice in one tap, who receives the reminder emails and texts and what they mean, and what happens to your number and commitment if it stays unpaid.

Your Ody workspace shows a past-due screen instead of the inbox. What it means, how an admin pays in one tap, what to do if you are not an admin, and how fast access returns.

How to cancel your Ody plan, when an early-termination fee applies, why cancelling a trial ends your access immediately, and what happens to your numbers and data after cancellation.

Refund requests for Ody subscriptions are reviewed case by case by our billing team. Here's how to submit one and what to expect.

Subscribe to Ody through the App Store from the iPhone app, manage or cancel it in your Apple subscriptions, and learn what still needs the web (team seats, extra numbers).

Subscribe to Ody through Google Play from the Android app, manage or cancel it in the Play Store, restore it after a reinstall, and learn what still needs the web (team seats, extra numbers).