Billing & Credits

Compare Ody's Starter, Growth, and Enterprise plans — per-user monthly and annual pricing, what each tier includes, and available add-ons.

How Ody's rotating 50% off for 6 months offer works: which plans qualify, why the name and countdown change, and how the discount is applied.

Every Ody plan starts with a 7-day free trial. Learn what the card check does, when billing starts, and how to cancel before you're charged.

Starting an Ody trial triggers two temporary card authorizations — the plan amount and $1 — both voided immediately. Here's why they appear.

Switch your Ody workspace between Starter, Growth, and Enterprise — or between monthly and annual billing — with automatic proration.

Understand the difference between Ody's monthly plans (12-month commitment) and annual plans (prepaid year), and how much annual billing saves.

Ody bills per seat, and seats track your member count automatically — inviting a teammate adds a prorated seat to your next invoice.

Extra phone numbers cost $5/month, messaging-enabled numbers $4/month plus a one-time $20 setup fee, and international calling $5/month. How add-on billing works.

Find every Ody invoice under Settings → Billing → Billing history, expand it to see line items, and open or download the PDF from Stripe.

Change the card on file for your Ody subscription in a few clicks with the Update card on file button under Settings → Billing.

A renewal charge was declined: how to pay the open invoice in one tap, what the reminder emails and texts mean, and what happens to your number and commitment if it stays unpaid.

How to cancel your Ody plan, when an early-termination fee applies, and what happens to your numbers and data after cancellation.

Refund requests for Ody subscriptions are reviewed case by case by our billing team. Here's how to submit one and what to expect.

Subscribe to Ody through the App Store from the iPhone app, manage or cancel it in your Apple subscriptions, and learn what still needs the web (team seats, extra numbers).