Add-ons: numbers, messaging, international
Ody has four recurring add-ons โ additional local numbers ($5/month each), toll-free numbers ($10/month each), messaging-enabled numbers ($4/month each), and international calling ($5/month) โ plus a one-time $20 messaging setup fee per number. Number and messaging quantities sync from your phones and 10DLC status (managed under Settings โ Numbers); international calling is a switch you flip. They do not appear as steppers on Settings โ Billing.
Plans bought in the iPhone app
Add-ons are billed as extra line items on a web (Stripe) subscription, which App Store plans don't have. A plan bought in the iPhone app includes one local phone number; adding a second number shows "Additional phone numbers aren't available on plans billed through the App Store yet", toll-free numbers show "Toll-free numbers aren't available on plans billed through the App Store yet", and messaging add-ons aren't offered. For more numbers, subscribe on the web โ see Billing on iOS.
The add-ons
| Item | Price (monthly plan) | Price (annual plan) | When it's billed |
|---|---|---|---|
| Additional phone number | $5/number/month | $60/number/year | For each active local number beyond the 1 included with your workspace โ bought or ported in (Port your number to Ody); a ported number starts billing, prorated, the day it lands on Ody |
| Toll-free number | $10/number/month | $120/number/year | For each active toll-free (800/833/844/855/866/877/888) number. Toll-free lines never use the included number and are calling-only for now โ see Get a toll-free number |
| Messaging-enabled number | $4/number/month | $48/number/year | For each local number, from the moment texting is live on it (you get a Texting is live email) |
| Messaging setup | $20 one-time | $20 one-time | Once per number, ever. Charged to your card immediately when you submit Text messaging setup, as its own invoice; submitting also ends a running free trial |
| International calling | $5/month | $60/year | While enabled; includes $5 of international calls each month, with per-minute usage past that โ see International calling |
All add-ons are available on every plan and share your subscription's billing period, so everything lands on one consolidated invoice with automatic proration.
Billing follows your numbers automatically
You generally don't manage add-on quantities by hand:
- Buy a second local number โ the additional-number add-on is added to your subscription for it.
- Buy a toll-free number โ the toll-free-number add-on is added for it, whether or not you already have a local number.
- You submit Text messaging setup โ the $20 setup fee is charged to your card right away, once per local number, as a separate invoice (find it under Billing history). If you are on a free trial, submitting also ends the trial and charges your plan at the same moment (the form asks you to confirm first).
- Ody connects the number to its approved texting campaign (usually a few minutes) โ texting turns on, the owner gets a Texting is live email, and the $4/month messaging add-on starts for that number.
- The $4/month add-on is never billed before texting is live on the number. Because the setup fee is charged automatically, a payment method must be on file before you can register.
- If your card declines when you submit on a free trial, nothing is submitted and the trial is unchanged. If only the setup fee is declined later, the registration continues and the charge is retried about an hour later; update your card in Settings โ Billing.
The exception is international calling: it's a single on/off add-on you enable yourself in its own Settings โ International calling tab. It comes with its own balance and auto top-up controls โ see International calling for how usage billing works.
Where to manage numbers and messaging
- Click Settings in the sidebar, then Numbers.
- Buy or release local and toll-free numbers there โ Ody syncs the $5 / $10 add-ons automatically.
- Open Text messaging setup on the same page to file 10DLC. Submitting charges the one-time $20 setup fee per local number; once texting is live on a number, it bills $4/month (with your plan's commitment).
International calling stays on its own tab โ see International calling. Charges for numbers and messaging also show on invoices under Settings โ Billing.
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Frequently asked questions
How many numbers are included in my plan?
Every plan includes 1 local phone number per workspace. Each local number beyond that is billed as a $5/month additional-number add-on; each toll-free number is a $10/month add-on and never counts against the included number.
What is the $20 messaging setup fee?
A one-time fee for setting up a local number for business texting on Ody's carrier-approved 10DLC campaign. It is charged to your card on file, once per local number, the moment you submit Text messaging setup (or add a new local number afterwards), as its own invoice. It is not covered by your free trial, not refundable once submitted, and never charged again for the same number.
Can I register for messaging during my free trial?
You can, but submitting the registration ends your free trial. Your card is charged for your plan and the $20 setup fee immediately, and the form asks you to confirm this before it submits. If the card declines, nothing is submitted and your trial stays as it was. Without a payment method, or with a canceled subscription, the registration form won't submit.
Do I add these add-ons manually?
No. Extra numbers sync when you buy or port them under Settings โ Numbers. Messaging starts when you submit Text messaging setup under Settings โ Numbers; the $4/month per local number begins once texting is live on that number. International calling is the one you turn on yourself, in its own Settings โ International calling tab. Settings โ Billing does not list these add-ons.