OdyOdy Help

View and download your invoices

Updated Mon Oct 12 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Every Ody charge lands on one consolidated invoice, and you can view, expand, and download all of them from Settings → Billing → Billing history.

Step-by-step

  1. Click Settings in the sidebar, then Billing. (On your phone: More → Settings → Billing.)

  2. Scroll to the Billing history section. Each row shows the invoice number, date, status (Paid, Open, Void), and total.

  3. Click a row to expand it. You'll see the header fields printed on the invoice (your Phone number) and every line item — per-seat plan charges, number add-ons, messaging fees, and any proration credits.

  4. Use View invoice to open the Stripe-hosted invoice page, or Download PDF to save a copy.

Reading your invoice

  • Phone number (header) — every active number in your workspace, oldest first, under your company name. This is the field to point to when a service asks for proof of the number you're billed for — see Your phone number on your invoice.
  • Plan line — your tier's per-user price × your seat count.
  • Add-on lines — additional numbers ($5/month each) and messaging-enabled numbers ($4/month each), with quantities.
  • One-time invoices — the $20 messaging setup fee is its own paid invoice (one line per number) dated the day you submitted your texting registration, not a line on your monthly invoice. Its invoice number is also quoted in the receipt email you received that day. If you submitted during a free trial, your first plan invoice is dated that day too, because submitting ends the trial.
  • Negative (green) amounts — proration credits from mid-cycle changes, like a plan switch or a removed seat after your commitment.

Troubleshooting

  • "No invoices yet" — your first consolidated invoice is issued after your free trial converts to a paid subscription.
  • You need more billing tools (tax details, receipt emails) — click Manage in portal on the current-plan card to open the Stripe customer portal.

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Frequently asked questions

Why is everything on one invoice?

Your seats, extra numbers and messaging add-ons all live on a single subscription, so Stripe consolidates them into one invoice per billing period. The one exception is the $20 messaging setup fee: it is charged as its own invoice the moment you submit your texting registration, so it shows as a separate paid invoice dated that day. If you were on a free trial, submitting also ended the trial, so your first plan invoice is dated the same day.

Can other team members see invoices?

Yes — any workspace member can view billing history. Only admins and owners can change the plan or payment method.

Does the invoice show my phone number?

Yes. The header lists every active number in your workspace — the one that came with your plan first, then any add-ons — as a Phone number field under your company name, on the PDF, the online invoice and the invoice email. That is what Meta, Google and payment processors ask for when you register a business number.

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