OdyOdy Help

Billing on the Android app

Updated Tue Oct 06 2026 00:00:00 GMT+0000 (Coordinated Universal Time)Web & Android

The Android app lets you pick a plan and pay through a secure web checkout that opens in your browser and brings you back to the app. The plan is then a regular Ody plan billed through Stripe, exactly like one bought at app.ody.co, and you manage, change or cancel it on the web โ€” the app's Billing screen has an Open billing on the web shortcut.

Where your workspace is billed

Every workspace is billed in exactly one place, decided by where the plan was bought:

Started from the Android app or the web Bought in the iPhone app
Who charges you Ody, through Stripe Apple, through your Apple ID
Manage / cancel app.ody.co โ†’ Settings โ†’ Billing (shortcut: Android app โ†’ Billing โ†’ Open billing on the web) iPhone Settings โ†’ your name โ†’ Subscriptions, or the iPhone app
Seats As many as you invite โ€” each is a billed seat 1 user
Phone numbers 1 included + extra-number add-ons 1 included number
Free trial 7 days 7 days
Prices Plans and pricing Same plans; annual prices round to Apple's price points

Signing in on another platform never moves your billing. The Android app shows an App Store plan read-only ("billed by Apple through the Ody iPhone app"), and the iPhone app shows a web plan read-only ("managed on the web").

Subscribe from the Android app

  1. During signup, on Choose your plan, pick a tier and Monthly or Annual.
  2. Under Pay with, Web checkout is selected (it's the only option on Android today). Tap Continue on the web.
  3. Your browser opens a secure Stripe checkout page. Add your card and confirm โ€” the trial starts immediately and nothing is charged until it ends.
  4. The page sends you back to the Ody app, which runs the quick card check and identity verification, then lets you confirm your number.

Already have a workspace with no active plan? Open More โ†’ Settings โ†’ Billing, pick a plan under Choose a plan, and tap Continue on the web.

If you close the browser without paying, the app returns to the plan step so you can try again.

Manage, change or cancel

  1. Open Ody, go to More โ†’ Settings โ†’ Billing.
  2. Tap Open billing on the web. app.ody.co opens on the Billing page where you can change tiers, switch monthly/annual, add seats and numbers, update your card, download invoices, or cancel.

Cancelling keeps your plan active until the end of the current period (or the end of the trial), then calling and texting pause. Your conversations, contacts and settings are kept so you can resubscribe later.

International calling

The Billing screen also shows your international-calling wallet balance and recent usage read-only. Enabling international calling, adding funds and auto top-up are done on the web at Settings โ†’ International calling.

Troubleshooting

  • The checkout page opened but the app didn't come back โ€” switch back to Ody manually; it checks your plan when it reopens. If the plan step is still showing, tap Continue on the web again โ€” Stripe won't charge you twice for the same trial.
  • "Billed by Apple through the Ody iPhone app" โ€” the workspace's plan lives in an Apple subscription. Manage it on that iPhone (Settings โ†’ Subscriptions); the web and Android can't take over an active App Store plan.
  • Payment problem banner โ€” your card couldn't be charged. Update it at app.ody.co โ†’ Settings โ†’ Billing; see What happens when a payment fails.
  • Deleting your account with an active plan โ€” cancel the plan on the web first; see Delete your account or workspace.

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Frequently asked questions

Can I subscribe to Ody from the Android app?

Yes. The plan step during signup โ€” and Settings โ†’ Billing afterwards when no plan is active โ€” lets you pick a plan; tap Continue on the web and a secure Stripe checkout opens in your browser, then returns you to the app. Every plan starts with a 7-day free trial.

How do I cancel or change a plan I started from the Android app?

On the web: app.ody.co โ†’ Settings โ†’ Billing. The Android app's Billing screen has an Open billing on the web shortcut that takes you straight there.

Is Ody billed through Google Play?

Not yet. Plans started from the Android app are billed by Ody through Stripe โ€” the same as plans bought on the web โ€” so you get the full web billing features: team seats, extra numbers, add-ons and invoices.

My workspace was subscribed from an iPhone. What does the Android app show?

A read-only summary of the plan with a note that it's billed by Apple through the Ody iPhone app. Manage it in that iPhone's Settings โ†’ Subscriptions.

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