OdyOdy Help

Account & Profile

Your profile, notification preferences, sign-in help, and account security.

Update your profile
Change the name and photo your teammates see, and that appear on your calls, in Settings → Profile. The same page changes your sign-in email and password.
Change the email you sign in with
Move your Ody account to a new email from Settings → Profile, Google and Apple sign-ins included. You confirm from the new inbox; nothing changes before.
Change your password
Change your Ody password, or add one to a Google or Apple account, from Settings → Profile. You confirm it's you first; every other device is signed out.
Change your language in Ody
Switch Ody to Spanish, Chinese, Filipino, Vietnamese, Arabic, French, or Korean — or let it follow your browser. Your choice syncs to all your devices.
Email notifications: choose what Ody emails you
Turn email alerts on or off for missed calls, unanswered texts and AI receptionist recaps, and subscribe to a daily, weekly or monthly analytics digest.
Can't sign in?
Fixes for Ody sign-in problems: forgotten password, wrong account or method, too many attempts, a changed email, and what an eligibility message means.
Reset a forgotten password
Locked out of Ody? Use Forgot password? on the sign-in page to get a one-hour reset link by email, choose a new password, and get signed straight back in.
Account security
How Ody accounts are secured: Google, Apple or email sign-in, password rules, the security emails Ody sends, signing out, and what Ody never stores.
Privacy: what Ody collects and why
A plain-language guide to the Ody Privacy Policy: what data Ody stores, which providers process it, how call recording and AI features handle your conversations, and how to export or delete your data.
Supported countries
Where Ody works today: US phone numbers with calling and texting across the US & Canada, and how signup eligibility is checked by region.
Chat with Ody support
Open the support chat from inside Ody, from help.ody.co, or from ody.co — it's one conversation everywhere. Get instant AI answers and reach a human when you need one.
Delete your account or workspace
Delete your Ody account yourself from the web, iOS or Android app: what gets erased, the 30-day grace period, why an active subscription blocks it, and how to cancel a pending deletion.