OdyOdy Help

Account & Profile

Your profile, notification preferences, sign-in help, and account security.

Update your profile
Change the name and photo your teammates see — and that appears on your calls — from Settings → Profile. Your email is set by how you sign in.
Change your language in Ody
Switch Ody to Spanish, Chinese, Filipino, Vietnamese, Arabic, French, or Korean — or let it follow your browser. Your choice syncs to all your devices.
Email notifications: choose what Ody emails you
Turn email alerts on or off for missed calls, unanswered texts and AI receptionist recaps, and subscribe to a daily, weekly or monthly analytics digest.
Can't sign in?
Fixes for Ody sign-in problems: wrong password, using the wrong account, too many attempts, and what an eligibility message means.
Account security
How Ody accounts are secured — Google sign-in or email and password, signing out of shared devices, and how identity and payments are protected.
Privacy: what Ody collects and why
A plain-language guide to the Ody Privacy Policy: what data Ody stores, which providers process it, how call recording and AI features handle your conversations, and how to export or delete your data.
Supported countries
Where Ody works today: US phone numbers with calling and texting across the US & Canada, and how signup eligibility is checked by region.
Delete your account or workspace
Delete your Ody account yourself from the web or iOS app: what gets erased, the 30-day grace period, why an active subscription blocks it, and how to cancel a pending deletion.