Update your profile
Your name and photo live in Settings → Profile. They are shown to your teammates and on your calls, and you can change them anytime. The same page holds your sign-in Email and Password.
Step-by-step
- Click Settings in the left rail, then Profile (under the Account group).
- To change your photo, click Upload photo (or Change photo) and pick a PNG, JPEG, or WebP; it is cropped square automatically. Remove switches back to your initials.
- Edit the Full name field and click Save.
Email and password
- Email: click Change to move your account to a new address. We send a confirmation link to the new inbox and nothing changes until you open it. Steps and troubleshooting in Change the email you sign in with.
- Password: click Change password, or Set a password if you sign in with Google or Apple and want a second way in. See Change your password.
Both ask you to Confirm it's you if your last sign-in was more than ten minutes ago.
On your phone: open More → Settings → Profile on mobile web, or the Profile section in the iPhone app's settings (name and photo only; email and password changes are made on the web).
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Frequently asked questions
Can I change my email address?
Yes, on the web: in Settings → Profile click Change next to Email, enter the new address and open the confirmation link we send there. Works for Google and Apple sign-ins too. See Change the email you sign in with.
Who sees my profile?
Your teammates, in the members list, on assigned conversations, and on your calls. Customers see the workspace number and name, not your personal profile.