Analytics

See your team's call and message activity at a glance: four KPI cards, a volume trend, per-user performance, and a busy-hours heat map.

Use the message volume chart and the activity heat map to find your busiest days and hours — and staff or schedule Astra around them.

See how activity splits across your team — ranked bars per teammate, with Astra's AI-handled share shown alongside human members.

Download everything on the Analytics screen — KPIs, volume trend, per-user stats, and heat map — as one CSV file with the Export button.

The iOS app includes KPI cards, the message volume chart, and per-teammate performance with the same range switch as the web app.