Meet Astra, your AI receptionist

Astra is Ody's AI receptionist: it answers calls on your business number with a natural voice, greets callers your way, handles the jobs you give it — like taking messages or answering questions from your business knowledge — and logs every call in your shared inbox.

What Astra can do

• Answer with your greeting, in a personality and tone you pick (Friendly, Professional, Concise, or Warm) and one of eight natural voices.
• Do jobs you define — take a message, answer questions, transfer to a human, or anything you describe in plain language. See Astra jobs: what it can do.
• Answer from your knowledge base — the hours, services, pricing, and policies you teach it. See Teach Astra about your business.
• Follow your schedule — answer 24/7, only during business hours, or only after hours while your team takes daytime calls. See When Astra answers vs. your team.
• Report back — each AI-handled call shows up in the inbox as an "AI agent handled this call" card with a transcript and summary.

Where to set it up

1. Click the AI agent icon in the left sidebar (on your phone, the AI tab).

2. The screen has four tabs:

   • Call flow — a live summary of how calls route today (numbers, hours, the agent, and the fallback).
   • Agent — greeting, tone, voice, knowledge base, and jobs.
   • Hours — when the AI answers and what happens outside those hours.
   • Test call — how to hear Astra live before customers do.

3. Configure the Agent tab, click Save draft, then Publish to make your setup live, and connect a number in Settings → Numbers.

The iOS app can also manage Astra — turn it on or off, edit the greeting and tone, set answering rules, and manage knowledge.

Related articles

• Turn Astra on or off
• Customize Astra's greeting and tone
• Test Astra with a test call
• Astra credits and usage