Sign in or create an account on iOS
Open the Ody app and the first screen shows what Ody does, with two choices: Create an account to start a new workspace, or the smaller Log in link to sign in with the account you already use at app.ody.co — one account, both platforms, same workspace data.
Before you start
- If you were invited to a teammate's workspace, accept the invite (from the invite email) before signing in on iOS.
- To create a new workspace you'll need a card for the 7-day free trial's card check and a few minutes for the identity verification — the same steps as signing up on the web.
Log in with an existing account
Open the Ody app and tap Log in under the Create an account button.
Choose Sign in with Apple, Sign in with Google, or enter your email and password, then tap Sign in.
The app loads your workspace — the same inbox, calls, contacts, and settings you see on the web.
Allow microphone access when prompted so calling works.
Create an account on iPhone
Open the Ody app and tap Create an account.
Sign up with Apple, Google, or your name, email and a password.
Follow the setup: workspace type and name, phone verification, pick your business number, invite teammates (optional), then choose a plan. Tap Start free trial to subscribe through the App Store with your Apple ID (one seat, one number) — or choose Web checkout under Pay with to pay by card on the web for a multi-seat plan. See Billing on iOS.
Confirm your number to activate it. You're in — see How the free trial works.
Troubleshooting
- Sign-in succeeds but the app looks empty or bounces you back — your workspace may not be activated yet. Finish the setup steps the app shows (or open app.ody.co in a browser, choose a plan and complete the card check), then sign in again.
- "Your account is scheduled for deletion" — someone (probably you) requested account deletion. Tap Keep my account to cancel it and continue, or Sign out. See Delete your account or workspace.
- Forgot your password — on the web sign-in page at app.ody.co click Forgot password?, open the emailed link and choose a new one (see Reset a forgotten password), then use the new password in the app.
- Using several iPhones or iPads — sign in on each with the same account; your own devices are included in your seat, teammates need their own seat (Add seats for team members). If a workspace has a device limit and you see "Device limit reached", sign out of a device you no longer use first.
- You already have a workspace on the web — don't create a second one — tap Log in and use the same email, Apple or Google account. A second workspace under a new email is treated as the same person and doesn't get a second free trial (How the free trial works).
- Wrong workspace — Ody accounts belong to a workspace via invites. Ask a workspace admin to invite the email address you're signing in with.
- You signed up with Google or Apple on the web — use the same button in the app; a password sign-in for that email won't exist.
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Frequently asked questions
Can I create my Ody account from the iPhone app?
Yes. Tap Create an account on the first screen — the app walks you through naming your workspace, verifying your phone, picking a business number and choosing a plan (the plan step opens a secure Stripe page in your browser and returns you to the app).
Is my iPhone login a separate account?
No — it's the same Ody account. Everything you see on the web (inbox, contacts, numbers) appears on your iPhone, live.
Can my teammates use the app too?
Yes. Anyone invited to your workspace can sign in on their own iPhone with their own account.
Can I use the app on more than one iPhone or iPad?
Yes. Sign in on each device with the same account; calls and messages ring everywhere you're signed in. Seats are per person, not per device, so your own devices cost nothing extra — teammates need their own seat. Sign out of a device you no longer use from Settings → Account.
Which sign-in methods work on iOS?
Email and password, Sign in with Apple, and Google — the same methods as the web. Use whichever one you created the account with.