Accept an invite to a workspace

To join a workspace, open the invite link from your email, sign in — with Google, Apple, or an email and password — and click Accept & join. You'll be in the shared workspace within seconds.

Step-by-step

1. Open the invite link (it looks like app.ody.co/invite/…). You'll see You're invited, the name of the workspace, and the role you've been given.

2. Pick how you want to sign in:

   • Continue with Google or Continue with Apple — sign in with the same email address the invite was sent to.
   • Email and password — below the OR line, your invited email is already filled in (it's locked, so it can't be typed over). Choose a password of at least 8 characters, then click Create account & continue. Already have an Ody account with that email? Click Sign in under the button, enter your password, and click Sign in & continue.

3. The invite card now shows the Workspace, Your role, and the Invited email. Check they look right.

4. Click Accept & join. Ody sets up your access and takes you into the workspace.

About the reminder emails

If you don't accept right away, Ody sends a few reminders while the invite is open: a short Re: a day later, then one from the workspace with the name and email of the person who invited you and the phone numbers the team uses (for example Ray is waiting for you to join Plumbers Inc), then a last note before the invite expires. They arrive on weekdays during your business hours and stop as soon as you accept, the invite is withdrawn, or it expires (invites last 7 days). The Accept invite button in any of them opens the same invite page described above. If you'd rather not join, you don't need to do anything, and every reminder has an unsubscribe link.

Forgot the password for that email?

Click Sign in under the button, then Forgot password?. Ody emails a reset link to the invited address (the page tells you it's on its way), you set a new password from that email, then come back to the invite link and sign in.

If the owner hasn't finished setup

Invites often go out while the workspace owner is still completing checkout. If you accept before the workspace is activated, you'll see a "You're in 🎉" card explaining that the owner "is finishing workspace setup" — you get access automatically as soon as it's activated. The screen checks on its own every 20 seconds; there's also a Check again button. Nothing is needed from you.

The same applies if the owner still needs to finish identity verification — you'll see a note that the owner needs to complete it, and you're let in the moment it's done.

Troubleshooting

• The email field is locked and it's not the address I want to use — an invite can only be accepted by the address it was sent to. Ask a workspace owner or admin to send a fresh invite to the email you prefer.
• "That email already has an Ody account" — you tried to create an account for an address that already has one. The page switches to sign-in for you; enter your password (or use Forgot password?).
• "Wrong account" — you're signed in with a different email than the invite was sent to. Click Sign out & use a different account; you'll land back on the invite page with the invited email filled in, ready to sign in with Google, Apple, or your password.
• "This invite is no longer valid" — it expired (invites last 7 days), was revoked, or was already accepted. Ask a workspace admin for a fresh one; the reminder emails mention the exact expiry day and include the inviter's email so you can ask them directly.
• "Sorry, you have been blocked" before the invite page even loads — you're opening the link from a region Ody doesn't serve by default. The workspace owner can ask support to enable international access for the workspace, then send you a fresh link. See Invite teammates who work outside the US and Canada.

Related articles

• Invite team members
• Invite teammates who work outside the US and Canada
• Roles and permissions
• Switch or manage multiple workspaces